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WadeDesk |
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eBay Treding Assistant |
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What is
WadeDesk Auction Services?
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What can be sold through
WadeDesk?
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Will items be safe?
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What if my item is too big to ship via USPS or UPS. Can I still sell it
through WadeDesk?
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What happens after an item is brought to The UPS
Store?
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What's the benefit to the consumer?
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How are items tracked once they're dropped off?
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How can customers check the status of their items?
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How long are the eBay auctions?
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How long does it all take?
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What if an item doesn't sell?
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Why is there
no minimum selling price
for each item?
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Why do you recommend that auctions start at 99-cents
versus a stated minimum amount?
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What if an item sells below
your
estimated value?
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Why can't larger items be sold through
WadeDesk?
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What items will WadeDesk not accept?
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What happens if an item arrives broken at the
WadeDesk processing center?
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How can I learn more about
WadeDesk?
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How much does it cost to use
WadeDesk?
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How do WadeDesk rates compare to other auction services?
1. What is WadeDesk Auction Services?
WadeDesk is an eBay Auction and Consignment Store service. We accept
auctions items sent to us via US Postal Service, UPS, FedEx and
other shipping services. We assist individuals with selling their items
on eBay. Through The UPS Stores and other pack-n-ship service
WadeDesk
makes it easy and convenient for anyone, anywhere in the U.S. to
sell on eBay. WadeDesk was founded in 2002 in the Atlanta
(Georgia) Area and is a Turquoise Seller on eBay with a 99+%
positive feedback. WadeDesk is a family run business that operates
at lower cost and a higher level of customer service.
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2.
What can be sold through WadeDesk?
We accept a wide variety of items, from cameras and computers to
purses and musical instruments. Items must be legal to sell on eBay,
be shippable by US Postal service or UPS.
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3. Will items be safe?
Items should be professionally packaged and shipped to
WadeDesk. Packaging services are
available at The UPS Store as well as other Pack-N-Ship services.
WadeDesk stores your item in our secure listing
facility and insures each for their fair market value (up to $5000).
WadeDesk has processed tens of thousands of auctions and stands
behind every sale.
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4.
What if my item is to big to ship via USPS or UPS. Can
I still sell it through WadeDesk?
Please call WadeDesk at 1.678.267.3059 to
receive an authorization code. WadeDesk will allow additional
items such as autos, RV vehicles and equipment on a limited basis.
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5.
What happens after an item is
brought to The UPS Store?
Customers may choose to drop off unpacked items at any The UPS Store
with our Shipping Label, where
they will be professionally packed and shipped to WadeDesk's
processing center. The package should include WadeDesk Auction
Form. The customer pays for packaging and shipping at the time
the item is dropped off. Once at WadeDesk, our expert staff will take
care of everything, including photography, research, testing, eBay
listing, customer service, payment processing, shipping, and if
necessary, returns. Because WadeDesk uses centralized processing center, we can adhere to the most efficient processes and ensure
the highest possible quality of service.
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6.
What's the benefit to the
consumer?
Ease and convenience are the greatest consumer benefits.
WadeDesks processing center is staffed with experienced staff to
photograph, write ad copy, research and respond to customer inquries. Running an
auction on eBay can be time consuming and involve a lot of customer
contact and other nagging details. WadeDesk does all the work.
Additionally, by simply dropping their item off, WadeDesk sellers
benefit from the confident bidding that comes with eBay Seller with
99+% customer satisfaction.
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7.
How are items tracked once
they're dropped off?
From The UPS Store to the WadeDesk processing center, the item
can be tracked through traditional UPS tracking software at UPS.com.
Other shipping services also offer tracking including USPS Delivery
Confirmation service. As soon as the item is posted on eBay, customers will receive an
e-mail notification from Wadedesk that their item is a live
auction on eBay. They will be provided a link to eBay, through which
they can view their auction.
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8.
How can customers check the
status of their items?
Our customers receive regular email
messages informing them of the status of their items. If
they want an update they can
email us at any time and we will respond in one business day.
If email is not available, customers are welcome to call us at 1.678.267.3059
from Monday thru Friday between the hours of 8am and 6pm
(EST/EDT).
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9.
How long are the eBay auctions?
Standard eBay auctions are seven days. You may request a
10-day auction if you prefer.
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10.
How long does it all take?
Items will be listed on eBay within two weeks. The eBay auction runs
for seven days. Customers will receive a check two to three weeks
after WadeDesk receives payment from the buyer.
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11.
What if an item doesn't sell?
WadeDesk does not return unsold items. If your item does not
sell at auction, we will automatically list your item in our eBay
Store at a fair market value. eBay Store items will be reduced
by 10% each month until sold. If an item remains unsold at
99-cents for more than 30 days we will donate the item to a charity.
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12.
Why is there
no minimum selling price for an item?
Our customers like the concept of selling an item over giving it
away. We make every attempt to get the maximum value for every
item shipped to us. However it the item does not sell for more
than our $15.00 minimum fee, we will not be able to send you a
check.
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13.
Why do you recommend that
auctions start at 99 cents versus a stated minimum amount?
In our experience, selecting a 99-cent starting price usually results in a higher final sale price
because there will be more bidders. Customers may select a higher
starting price at no additional cost
although the item may be less likely to sell. Unsold items
will be automatically placed in our eBay store.
Important, although we will strive for the highest sale price,
WadeDesk is
legally required to accept the highest bid an item receives; we
cannot return it to you if it sells for less than you think it's
worth. If you desire a minimum price for your item, we
recommend placing the item in our store and not in a auction.
Note: WadeDesk does not place reserves on eBay
auction items. Many buyers will not bid on reserve auctons.
We recommend you place the item in our eBay store instead.
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14.
What if an item sells below
the your estimated value?
On occasion, items will not perform to expectations, and eBay and
WadeDesk cannot guarantee any item's performance. WadeDesk
will commission all auctions at a $15.00 minimum . It's in WadeDesk interest to see that each item has a chance to
succeed, and we do everything we can to make this happen.
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15.
Why can't larger items be sold
through WadeDesk?
The vast majority of items that sell on eBay weigh less than 20
pounds. We accept any item that can be shipped by UPS service.
Currently we do not accept items that require freight service.
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16.
What items will
WadeDesk not accept?
Due to third party relationships, eBay regulations and our own
sensibilities, WadeDesk will not sell sexually explicit material,
some weapons, counterfeit goods, items deemed by UPS to be
hazardous, or any other items outlined in eBay's prohibited items
list. It's also noteworthy that even though you can find just about
anything on eBay, not everything on eBay sells for high prices.
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17.
What happens if an item
arrives broken at the WadeDesk processing center?
As in other cases, a ticket will be opened with the shipper's claims
department and the
appropriate party will accept responsibility.
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18.
How can I learn more about
WadeDesk?
Simply visit the About Us section of
WadeDesk's website. You can also go to
WadeDesk on
Yahoo's Groups web to post questions or comments. Or feel free
to call us at 1.678.267.3059.
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19.
How much does it cost to use
WadeDesk?
While most auction service charge a progressive commission beginning
at 38%, WadeDesk only charges a flat rate of 15%. WadeDesk has
a minimum commission $15.00.
eBay also charges a sliding commission rate:
PayPal charges a trasnaction rate
of
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How do WadeDesk rates compare to other auction services?
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AuctionDrop
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QuikDrop |
WadeDesk |
| Commissions |
38% of the first $200
30% of the next $300
20%
of the remaining
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38% of the first
$200
30% of the next $300
20% of the remaining |
15% |
| Minimum Fee |
$19.99
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$19.00 |
$15.00 |
| Minimum Value |
$75.00
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$50.00 |
No Minimum |
| Maximum Weight |
25#
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150# |
No Maximum
(with approval) |
| Maximum Size |
Length & Girth 130"
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Length & Girth
130" |
No Maximum
(with approval) |
| Store Listings |
No
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No |
Yes |
| Additional Costs |
eBay Listing Fees
PayPal Processing Fees
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eBay Listing Fees
PayPal Processing Fees |
eBay Listing
Fees
PayPal Processing Fees |
| Buyer Costs |
Shipping & Handling
Sales Tax
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Shipping &
Handling
Sales Tax |
Shipping &
Handling |
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We can only accept items from the U.S. (excludes U.S. territories).
©2002-2006 Accoutre Systems. All rights reserved. Trademarks cited
are the property of their respective owners. |